Privacy Policy
Last updated: January 2025
This Privacy Policy describes how ImpactWell Strategies ("we", "us", "our") collects, uses, and shares information when you use our website, services, and AI communication systems.
Information we collect
We collect contact information you submit (name, business name, phone number, email, and message), call recordings and transcripts processed by AI receptionists you authorize, and standard analytics data from our website.
SMS & phone communications (A2P)
By providing your phone number and consenting via our forms, you agree to receive transactional and marketing communications from ImpactWell Strategies. Message and data rates may apply. Frequency varies. Reply STOP to opt out at any time, or HELP for help. We do not share SMS opt-in data or consent with third parties for marketing purposes.
How we use information
To respond to inquiries, deliver services, improve our AI systems, and comply with legal obligations.
Sharing
We share information only with service providers necessary to operate our platform (e.g., telephony, calendar, CRM integrations) under appropriate confidentiality terms.
Your choices
You may request access, correction, or deletion of your personal information by emailing team@impactwell.ai.
Contact
Questions? Email team@impactwell.ai.